Elevate Magazine: The People Behind Your Workplace : simplebooklet.com

Be part of the reimagining of this 26-building campus into a cutting-edge destination for leading innovators — with customizable workspaces, engaging amenities and a community of prestigious companies shaping the future.IrvineCompanyOffice.com/Eastgate©2025 Irvine Management Company. All Rights Reserved. All properties are offered for lease through Irvine Management Company, a licensed real estate broker, CA DRE Lic #02041810. The information in these materials has been obtained from various sources. While we believe the information to be reliable, Irvine Management Company (“IMC”) makes no representation or warranty as to the accuracy or completeness of such data and it should be independently verified by prospective tenants. The opinions expressed in this publication are those of the authors. They do not purport to reflect the opinions or views of IMC or its members or affiliates. All renderings and pictures shown are for information and illustration purposes only and are subject to change. May not show final material and finishes. The designations employed in this publication and the presentation of material therein do not imply the expression of any opinion whatsoever on the part of IMC. Individual experience may vary. The Sunwave, Irvine Company, Success Works Here and Flex+ are registered trademarks of Irvine Management Company.4 ELEVATE MAGAZINE

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I’ve always found the process of placemaking — creating something new that ﬁts within a community’s existing fabric — to be incredibly inspiring. It’s a privilege to take an existing property, imagine new possibilities and bring this vision to life in a way that enhances lives and drives business success. This issue, we take you behind the scenes with the people who make it all possible: our expert team of engineering, operations and leasing professionals. You’ll hear directly from them on everything from supporting customer growth to customizing space for unique needs to bringing ﬁrst-of-their kind amenities to the workplace.In “Moments That Matter,” ﬁve members of our Operations team share how — and why — they go the extra mile.It’s one of the many ways we give you a better work day every day.ROGER DeWAMESPresident, Irvine Company Ofﬁce PropertiesA NOTE FROM OUR PRESIDENTe People Behind Your Workplacee People Behind Your Workplace5

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THE NEXT GENERATION OF LIVE, WORK, PLAY The next evolution of live, work, play neighborhoods where everything is within minutes is coming. Look out for the emergence of master-planned sites with workplaces, housing, dining, shopping and more all integrated into a single property.FLEX SPACE OVER SUBLEASING Following a ﬂurry of subleasing activity, unforeseen drawbacks will drive a shift to direct leases of ﬂexible workspace. Subleased spaces may offer quick move-in, but they can come with expensive surprises. Flex spaces, on the other hand, offer quick move-in with the added beneﬁts of personalization, customized lease terms and a direct landlord relationship with no hidden costs.BETTER TIME IN THE OFFICE With 3-5 days per week in the ofﬁce now the norm, companies are shifting their focus from facilitating hybrid work to creating an in-ofﬁce experience employees love. Premium design, experiential amenities and locations that talent want to come to are all key workplace considerations in 2025.BUILDINGS WITH BUILT-IN SUSTAINABILITY Sustainability-minded companies will be looking for workplaces that make it easier to reduce their carbon footprint and energy use, seeking out buildings with all-electric energy and features like solar panels and EV charging to help them achieve their goals. FURNITURE LAYOUTS THAT CAN EVOLVE Forward-looking companies are prioritizing furniture that allows for ﬂexible layouts, making it easy to adjust space as your team’s needs evolve. They will leverage solutions like Irvine Company’s partnership with MillerKnoll, which makes it easy for our customers to access personalized furniture solutions at preferred prices.123459

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Pinpoint CafeGateway at Torrey Hills and Township 14 San Diego “The team’s focus on quality, sustainability and wellness has allowed them to create something very unique. The owners are completely committed to their vision — they’re on site every day, serving customers.” MoonGoat CoffeeUCI Research Park Irvine“MoonGoat started with coee cart pop-ups and now they’re OC’s top roaster. Their location at UCI Research Park is where my team loves to grab their coee every day.”e’re food matchmakers,” says Martin Genereux, Senior Director, Retail Amenities, when asked to describe Irvine Company’s approach to bringing local cafes to workplaces across the portfolio.From the perfect cup of locally roasted coffee to the freshest ﬂavors, Genereux and his team work closely with local owners to ensure the quality and diversity of their food and beverage offerings are the right ﬁt for their workplace communities.Small businesses often lack the bandwidth and resources for fast expansion, and that’s where Genereux and the Retail Amenities Team comes in. From operational assistance and build-out support to marketing lift and quality assurance audits, Irvine Company strives to help every eatery in its portfolio succeed. “We’re partners in this process,” says Genereux. “We succeed together.”DISCOVER FOUR HOMEGROWN WORKPLACE DINING CONCEPTSTHE PERFECT MATCHMARTIN’S FAVORITE SMALL BUSINESS SUCCESS STORIES10

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Wara BistroMarket Place CenterIrvine“Wara’s bold, innovative ﬂavors — like their fried chicken croe — are an ideal match for our Market Place Center customers. It’s one of our most exciting new openings.”Flower FlourSilicon Valley Center San Jose“From the ﬁrst bite, the made-from-scratch quality of their artisanal baked goods really shines. We knew the customers at Silicon Valley Center would love them.”Our workplaces are an important opportunity to showcase the incredible diversity of our local food scenes. Small businesses are essential to building community. They’re always our first choice. Our job is to match the right cafe with the right workplace. ”Martin Genereux Senior Director, Retail Amenities“11

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THINK ABOUT A GREAT CUSTOMER SERVICE EXPERIENCE THAT YOU HAD RECENTLY. What made the experience great? Oftentimes, it’s not a single big thing but the sum of all the smaller moments — a friendly greeting, a prompt response to a question or a thoughtful gesture that shows someone really understands your needs.At Irvine Company we think about these moments every day. “While there are many reasons that our customers love their workplace, we regularly hear that it’s the small moments that stand out the most, the moments when someone went the extra mile,” says Mike Bennett, Executive Vice President, Portfolio Operations & Engineering. From quick problem-solving to personalized gifts, our team shares how they go above and beyond each day.OUR TEAM SHARES HOW THEY MAKE EVERY CUSTOMER INTERACTION COUNT.EVERYDAYTHAT MATTERMOMENTS13

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Mariya ParikovaGeneral Manager, Operations McCarthy CenterWhat is a small thing that makes a big difference to customers?We respond to every message quickly so our customers can stay focused on their business. When someone cares, empathizes and acknowledges their request, they feel like they are in good hands. Are you always able to meet requests?If circumstances outside our control prevent us from doing exactly what the customer has asked, I always try to be creative and come up with a solution that will still beneﬁt them.Rebecca BronderSenior Manager, Operations Venture ParkWhat is your favorite way to check in on customers?I always try to join a customer during their proactive maintenance walks with our engineering teams. We’re checking to ensure that temperatures and services are meeting their expectations, but the walk is an opportunity for so much more — it’s an open conversation to learn about their needs and how we can best support them.What is a problem you recently solved for a customer?We had a customer who conducted a national weekly radio show from their ofﬁce that went out over a traditional phone line. On the day of the show, the phone line went down and they were going to cancel the show. However, I identiﬁed the correct type of phone line in our conference room and set the customer up fast enough for the broadcast to happen as scheduled.14

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Jessica Bahde Manager, Operations Jamboree CenterA customer recently expressed concern about loud music from a neighboring suite. My team and I promptly visited their suite to personally experience the noise, then took immediate action. We engaged our engineering team to thoroughly assess the sound insulation of the shared wall and respectfully approached the neighboring customer, explaining the impact of the noise on their neighbor and kindly requesting a reduction in volume. The customer greatly appreciated our swift response and proactive efforts to resolve the issue. They felt heard, valued and reassured that their concerns were being taken seriously.

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Travis LindleSenior Manager, Operations Del Mar HeightsWhat is your philosophy on customer service?I like to think of the moments that have been impactful in my own interactions with other organizations, and remember that seemingly small details can have a very signiﬁcant impact on our customers.What is something you recently did for a customer that made them feel cared for?A customer with very valuable art in their space worried it could be damaged during a small construction project. We worked with a trusted, specialized vendor to protect, move and later return the art. I know that the care we showed for this customer’s prized possessions while completing our work is something that will stick with them.Alyssa Dela RosaManager, Operations The PlazaWhen customers renew their lease, we typically send cupcakes. But for a daycare customer at La Jolla Center, I wanted to give them something that all the children could enjoy. I worked with our marketing department to design a coloring page incorporating images of children, iconic San Diego buildings and the Irvine Company sunwave. I printed it out on hard stock paper and gifted it to the customer along with small packs of crayons for each of the kids. The customer loved the gift and even sent photos of the children’s “masterpieces.” 16

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ONNECTION AND COMMUNITY DON’T JUST HAPPEN — YOU HAVE TO DESIGN FOR IT,” SAYS JOHN KOGA, SENIOR VICE PRESIDENT, PLANNING & DESIGN. That’s what Koga and his team did with Jamboree Center’s new amenity hub, opening later this year. By placing dining, ﬁtness, outdoor workspace and conferencing in close proximity, the workplace naturally draws together people who might otherwise never meet.“People coming together is the foundation of business success and personal well-being,” says Koga. “We’re thinking beyond the four walls of a company’s ofﬁce and looking at the entire community ecosystem.”“20

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“We're thinking beyond the four walls of a company's office and looking at the entire community ecosystem. ”John Koga Senior Vice President, Planning & DesignWhen Jamboree Center’s new amenity hub opens later this year, it will include a first for Orange County: an impressive, two-story, 13K SF ﬁtness center with high-end equipment, a luxurious lounge and resort-style locker rooms. “We completely rethought the workday ﬁtness experience to create new moments for connection across companies,” says Koga.The new Venue meeting and event center includes a multi-purpose room that can accommodate 100+ people with seamless indoor-outdoor connectivity, plus a new pre-function space.“People don’t want to be trapped in a dark space. When a presentation ends, the doors open and it’s easy to step outside for networking or happy hour. The layout reﬂects how people naturally want to move,” says Koga.21

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Super SonicCUSTOMER STORYWhat is it really like to work at Innovation Ofﬁce Park?Join the team at SEGA of America and discover how the workplace helps make collaboration, culture and community the heart of daily life.O SILOS AND NO SOLOS. That’s a guiding value for SEGA of America and a key reason why the company chose Innovation Ofﬁce Park as their new home.“Giving people this space was really important to us,” says Ian Curran, President and Chief Operating Ofﬁcer. “Irvine Company really wanted to understand our business needs — bringing people together — and they’re very ﬂexible to help us meet these needs.”Innovation Ofﬁce Park has made collaboration, culture and community the heart of daily life for the SEGA team. Just ask Minoru Iwasaki, Manager of Product Coordination, who likes to start his mornings with a quick workout at the Kinetic ﬁtness center. “I not only see my co-workers here at SEGA, but also other individuals from different companies who work here. It’s a very positive and stimulating experience, getting to bounce ideas off them as we all work out.”A self-described “big relationship builder,” Iwasaki says working at Innovation Ofﬁce Park makes it easy to tap into the broader gaming community. “There’s another gaming studio right across from our building, and right above us is Twitch. Being here helps foster better communication and stronger teamwork.”25

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This ease of connection is also what gives Innovation Ofﬁce Park its village-like atmosphere. “It feels almost like a small village with our own gym, cafe and outdoor space. I love how the garage doors in our ofﬁce open. It’s like an outside-inside ofﬁce, and I love that vibe. I take walks on my breaks down the pathline because it’s such great scenery. It’s so refreshing and the breeze is so nice.”On a typical workday, you’ll ﬁnd SEGA employees challenging each other to an impromptu game of pool, enjoying a meal al fresco at Olive Grove Cafe and winding down with an after-hours workout at Kinetic.“We’re not just co-workers, we’re a family,” says Iwasaki, thanks in part to the ability to “do life together” at Innovation Ofﬁce Park. These family ties are built, in part, by the workplace being a physical manifestation of SEGA’s company culture and values.Each conference room is dedicated to a speciﬁc brand and IP, like Sonic, Shin Megami Tensei and Super Monkey Ball. One of the most popular is the 16-Bit Room, based on a retro SEGA Genesis. The playful conference rooms mirror a workplace culture that prioritizes employee engagement and connection with employee events like Japanese language classes, Halloween horror movie night, ping-pong tournaments and, of course, gaming tournaments.“We’re a really kind and passionate group of people here,” says Collins. “So many of us are here because we’re gamers and have memories of playing SEGA games growing up. Being in such an engaging workplace environment where we celebrate wins together helps build stronger personal connections.”“ The SEGA office is exactly what you would imagine it to be, but better. ” Daniel Collins Recruiting Manager, SEGA of Americago behind the scenes at SEGA with Recruiting Manager Daniel Collins 26

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Growing Fast and Smart Tarsus Pharmaceuticals’ growth journey took it from a Discovery Park suite to a new headquarters at Spectrum Terrace.ARSUS PHARMACEUTICALS, one of Orange County’s leading pharmaceutical companies, is intentional about doing things differently. From their disease areas of focus to how they develop and deliver new medicines, their unique approach is powering a fast growth trajectory. Practically speaking, this has meant expanding their workspace from a nimble, 6K SF suite to a new 60K SF HQ — and Irvine Company’s leasing team has been with them each step of the way.“We started with Tarsus pre-IPO and have been with them through many milestones, including when their ﬁrst treatment received FDA approval last summer,” says Jeff Shaw, Vice President, Leasing. “From the beginning, the team has been very thoughtful about their ofﬁce space needs. We’ve worked in close partnership to ensure their scalability without compromising on the quality of their ofﬁce space.”When the Tarsus team ﬁrst looked at ofﬁce space, Discovery Park immediately stood out. The workplace is designed to support companies as they go from early growth stage to larger scale, a perfect match for Tarsus’ early needs. Shaw and the leasing team helped Tarsus expand from their original suite to seven total suites.The amenities at Discovery Park have been key for building the company’s collaborative culture. With 39 acres of open space and connectivity to hundreds of nearby hiking and biking trails, you’ll often ﬁnd the executive team taking walking meetings or eating lunch in the fresh air.CUSTOMER STORY“ Their team culture is phenomenal, and they care tremendously about their employees. Their end goal has always been a single, dedicated HQ where everyone can be together. ”Je Shaw Vice President, Leasing28

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When it came to taking the next step, they wanted a space that was both functional for their team and offered the indoor-outdoor connectivity they love at Discovery Park. The space also needed to match the company’s “zen-like” vibe.Shaw worked closely with the executive team, touring multiple Irvine Company workplaces before landing on Spectrum Terrace. More than half of the 73-acre campus is dedicated open space with 2,200 mature olive and pine trees. Outdoor gathering areas, a state-of-the-art indoor-outdoor ﬁtness center and the Olympic-length pool are some of the unique amenity offerings that made this location so attractive. Currently under construction, the HQ is set to open in late 2025.“Our team at Irvine Company developed a close partnership with Tarsus, helping them grow strategically and ﬁnd their new home,” said Shaw. "We're genuinely so happy to help launch their brand to the next level — we can’t wait to see their name on the building top."The Tarsus Pharmaceuticals Executive Team in front of their new headquarters at Spectrum Terrace, pictured left to right: Valentyna Chebanova, Chief of Staff; Jeff Farrow, Chief Financial Ofﬁcer and Chief Strategy Ofﬁcer; Sesha Neervannan, PhD, Chief Operating Ofﬁcer; Dianne Whitﬁeld, Chief Human Resources Ofﬁcer; Bobak Azamian, MD, PhD, Chief Executive Ofﬁcer and Chairman; Aziz Mottiwala, Chief Commercial Ofﬁcer; Elizabeth Yeu, MD, Chief Medical Ofﬁcer; Cara Miller, SVP, Corporate Affairs; Bryan Wahl, MD, JD, General Counsel.29

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HAT DOES IT TAKE TO STAY ON THE CUTTING EDGE OF INNOVATION? In the case of Chipotle, it’s their Cultivate Center:a multi-use space where the team can tinker with everything from burrito recipes to store design and train team members from around the country. The three-part space has two test kitchens, a fabrication area with a store mockup and a training center minutes from Chipotle’s Newport Beach headquarters at 610 Newport Center Drive. But bringing such a unique space to life also came with unique challenges. “A core feature of Irvine Company’s approach to leasing is listening, learning and asking questions up front so we can understand what the customer is trying to achieve,” says Mike Santley, Senior Director, Leasing. “That personal connection is key to providing custom solutions, which is exactly what we were able to do for Chipotle.”// FINDING THE RIGHT PARTNERWhen Chipotle considered relocating their HQ from Denver to California, the ﬁrst step was to ﬁnd the right partner. That’s where Irvine Company stepped in.Irvine Company not only had the ideal ofﬁce space but also apartments for temporary executive housing, hotels for visiting team members and desirable residential communities — all key to a successful employee relocation experience.“Newport Beach is an unbelievable place for relocating talent because everyone wants to live and work in this beautiful coastal location. The quality of life is exceptional,” says Shelly Grange, Chipotle’s Director of Talent Acquisition. // IDENTIFYING THE RIGHT LOCATIONAlthough locating Chipotle’s HQ in Newport Beach was an easy decision, ﬁnding the perfect spot for the Cultivate Center was a challenge since it did not ﬁt neatly into any traditional real estate category. After considering a range of possibilities, Santley and his team zeroed in on UCI Research Park, a curated innovation ecosystem with an emphasis on STEM, adjacent to UC Irvine. “Chipotle is a food company so at ﬁrst glance the pairing might seem unexpected,” explains Santley. “But as we learned more about Chipotle’s business, we discovered that Chipotle is, in many ways, a technology company that uses software systems and innovative tech solutions to drive sales.” With the right location identiﬁed, Irvine Company’s construction team stepped in to make Chipotle’s dream space a reality.“ We’re dreaming up a whole new way to Chipotle — and it all starts right here in this building, where ideas turn into innovations. ”Nevielle PanthaVice President of Culinary, Chipotle31

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// BRINGING THE SPACE TO LIFEBuilding the Cultivate Center in an ofﬁce space presented a range of technical and logistical hurdles that required Irvine Company’s construction team to collaborate closely with Chipotle’s architects and internal team. “Timing, cost and potential disruption to neighboring companies were all hurdles we had to overcome with this highly specialized build-out,” says Kasey Warren, Director, Construction. “Very few landlords would take on such a complex project, but we knew that with the right team, it could be done.”Irvine Company came up with strategies to address each concern. A phased approach with two sets of plans allowed the kitchens, which required regulator approvals, to move forward while the rest of the plans were under development. Non-traditional ventilation methods were engineered to keep costs down. Trenches were dug to place unsightly mechanical equipment near the parking lot and soundprooﬁng was designed to contain noise from the fabrication area.Visit the Cultivate Center today and you’ll ﬁnd designers 3D printing giant models of Chipotle’s iconic pepper to adorn new restaurants. There’s a full working kitchen with cameras to livestream demonstrations of new menu items to restaurants across the country. And there’s the new collaborative robot or “cobot,” Autocado, which cuts guacamole prep time in half.“Pairing visionary companies with spaces that support their innovation and growth is what our team does every day at Irvine Company,” says Santley. “But partnering with Chipotle to create a space like the Cultivate Center, that is highly tailored to their brand and business goals, is a special experience, and we look forward to continuing to develop creative spaces together.”32

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Smooth OperatorsSmooth OperatorsErron Williams, Senior Vice President, Engineering, on motivating engineers through meaning. What creates that engagement and motivation?Developing great, inspiring leaders plays a huge role, and we only promote from within, so our engineering leaders have an average tenure of 20 years. Those leaders play the critical role of helping our engineers feel connected with our mission. They know that what they do drives business results and has a direct impact on the customer experience and the decision to renew their lease. When people know what they do really matters, they’re going to do the best job. It’s why we consistently see high customer satisfaction scores for response times and quality of work. What creates great customer service? Erron Williams, Senior Vice President, Engineering, shares why Irvine Company believes that great customer service starts with a great employee experience.What makes engineers so important to the customer experience at Irvine Company workplaces?Our engineers prevent and remove disruptions from building systems that can affect the customer experience so customers can focus on their businesses. Our engineering team leverages technology, high-quality maintenance and industry-leading training to proactively prevent system issues or address them before our customers even know there’s a problem. But when we have to react, we do it fast. We know what we do affects productivity, which is why we have what I believe to be the fastest response times in the industry. We often hear, “I didn’t even get a chance to hang up my phone and they were there.” What do you do to make sure your engineers can respond both quickly and effectively?We want to make sure that we can do the best job possible so we have our own real-world, hands-on training labs where we train our teams. It’s 100% transferable to what they do in the ﬁeld, which makes them more proﬁcient and efﬁcient so we can ﬁx systems better and faster for our customers.How do you train engineers around customer service?We can be the best and the fastest, but if we can’t create a great experience through personal interaction, then we didn’t do our job the best we could. Our philosophy is that when people are highly engaged with high morale, they create the best experience. They’re going to have a smile on their face, and they’re going to ﬁnd the problem and ﬁx it.34

Elevate Magazine: The People Behind Your Workplace

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